Terms of Service

Aura is an autonomous AI agent designed to function as a complete sales and customer support solution for websites. Our service provides businesses with an intelligent, 24/7 digital employee that can handle unlimited concurrent conversations, master website content instantly, and convert visitors more effectively than traditional human teams.

By using our service, you acknowledge that Aura represents cutting-edge AI technology built to replace costly and inefficient human teams with a single, high-performing digital entity.

By accessing or using Aura's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

• You must be at least 18 years old to use our service
• You represent that you have the authority to bind your organization
• These terms constitute a legally binding agreement

Core Functionality:

• Knowledge Ingestion: Aura scans and masters 100% of your website's content including products, articles, FAQs, and pricing
• Proactive Engagement: 24/7 sales representation with behavioral analysis and proactive user engagement
• Infinite Scale: Handles unlimited concurrent conversations in any language
• Persuasive Intelligence: Handles objections with arguments derived from your site content

Technical Foundation:

Built on advanced Large Language Models (LLMs), Aura grounds all conversational outputs in factual data from your website, ensuring accuracy and brand consistency while providing superhuman performance at a fraction of traditional employee costs.

As a user of Aura's services, you agree to:

• Provide accurate and up-to-date website content for optimal AI performance
• Ensure your website content complies with all applicable laws and regulations
• Not use the service for illegal, harmful, or unethical purposes
• Maintain the confidentiality of your account credentials
• Promptly notify us of any unauthorized use of your account
• Comply with all applicable data protection and privacy laws

You retain full responsibility for the content on your website and how Aura represents your business based on that content.

While Aura provides advanced AI capabilities, please note the following limitations:

• AI responses are generated based on available website content and may not cover all scenarios
• Service availability is subject to maintenance windows and technical requirements
• Performance may vary based on website complexity and content quality
• We do not guarantee specific conversion rates or business outcomes
• The service is provided "as is" without warranties of any kind

Data Collection & Usage:

• We collect and process your website content to train and optimize Aura's responses
• Conversation data is stored to improve service quality and performance
• We implement industry-standard security measures to protect your data
• Data is processed in accordance with applicable privacy laws

Your Rights:

• Request access to your data
• Request correction or deletion of your data
• Opt-out of certain data processing activities
• Export your data in a portable format

Pricing Model:

Aura operates on a fixed monthly subscription model at 948,000/month, providing unlimited concurrent conversations and 24/7 operation - a fraction of traditional employee costs.

Payment Terms:

• Payments are processed monthly in advance
• All fees are non-refundable unless otherwise specified
• Price changes will be communicated 30 days in advance
• Late payments may result in service suspension
• You're responsible for all applicable taxes

Termination by You:

You may terminate your subscription at any time through your account dashboard. Termination will be effective at the end of your current billing period.

Termination by Us:

We may terminate or suspend your access immediately for violations of these terms, illegal activities, or non-payment.

Effect of Termination:

• Immediate cessation of service access
• Data retention for 30 days for potential reactivation
• Permanent data deletion after retention period
• No refund of prepaid fees